Meet our leadership team
Kerri Munroe
Chief Executive Officer
Kerri has a background in Family Advocacy with a concentration in team building and leadership. She graduated from Merrimack College with a bachelor’s degree in marketing and holds a certificate in Paralegal Studies from Northeastern University. Kerri has worked in the consulting field predominantly with small business owners in Massachusetts. Kerri has a passion for preparedness, resiliency, and education. She enjoys working with community members of all ages and from all backgrounds. As a female business owner “I am proud to be working with professionals in the field of Emergency Management , All Hazards Planning, Training, and Preparedness”. Our professional associates leverage their extensive experience utilizing the Federal Emergency Management Agency procedures and protocols. Our team is committed to providing outstanding customer service in a team oriented approach. Please feel free to reach out with your best method to contact you, and a brief narrative outlining your needs. We will commit to contacting you with 48 hours.
Mark Munroe
President
Mark has 30 Years in Fire/EMS & Emergency Management retiring as Assistant Fire Chief of Training/EMS. Wide range of Emergency Management experience from deployment to national disasters in the US, serving as Deputy Regional Disaster Manager for American Red Cross to working as Incident Commander of Covid 19 response to Gas/Utility Emergency Response. He has developed numerous Emergency Management plans including Family Assistance & Reunification to Comprehensive Emergency Response Plans. He is currently and Adjunct Instructor for FEMA at the Center for Domestic Preparedness in Anniston Alabama, Adjunct Instructor for Massachusetts Emergency Management Agency and a Certified Fire Instructor in both New Hampshire and Massachusetts. He has taught classes/courses all over the world, more recently in Saudi Arabia. He holds a Bachelor’s Degree in History/Curriculum Development and a Masters degree in Public Administration with a concentration in Emergency Management and Fire Administration.
James Richardson
Vice President
Jim is an experienced incident commander, planner and emergency management specialist who works at the local, state, and the federal government levels to ensure that communities understand and address their vulnerabilities to hazards and the associated risks to the communities’ physical, social, and economic well-being before and after a disaster.
He has experience facilitating collaboration with government and non-governmental stakeholders to establish and achieve common goals related to building capacity to mitigate risks, respond to hazard events, and to recover from disasters. Additionally, Mr. Richardson leverages his extensive planning and project management expertise to support his clients’ in reaching their desired end states.
In 2020, Mr. Richardson spent 2 years serving as the project manager in response to the Covid 19 pandemic for twenty-two cities and towns in Northern New Hampshire leading the regional public health response efforts as a contractor.
Mr. Richardson has managed and supported numerous projects related to disaster response, disaster recovery, resiliency and adaptation, and disaster preparedness to build communities’ capacity before a disaster to become more resilient to the impacts of hazards, to protect lives and property during a disaster, and to ensure communities can recover to a new economic and community stability after a disaster.
As a Battalion Fire Chief he has led emergency responders as an Incident Commander for the Town of Derry New Hampshire and participated in several committees to include assisting in the development and operations of the Southern New Hampshire Hazardous Materials Response Team as the Operations Chief.
Mr. Richardson served as the school safety and security supervisor for the New Hampshire Department of Homeland Security and Emergency Management overseeing staff assigned to provide on-site assessments of all public schools, lead emergency operations planning workshops and assist in the application of grant funding.
As an educator Mr. Richardson has provided Incident Command System training as well as Public Health Emergency Preparedness training, drills, and exercises for municipal officials including public safety, and elected and appointed officials.
He has experience facilitating collaboration with government and non-governmental stakeholders to establish and achieve common goals related to building capacity to mitigate risks, respond to hazard events, and to recover from disasters. Additionally, Mr. Richardson leverages his extensive planning and project management expertise to support his clients’ in reaching their desired end states.
In 2020, Mr. Richardson spent 2 years serving as the project manager in response to the Covid 19 pandemic for twenty-two cities and towns in Northern New Hampshire leading the regional public health response efforts as a contractor.
Mr. Richardson has managed and supported numerous projects related to disaster response, disaster recovery, resiliency and adaptation, and disaster preparedness to build communities’ capacity before a disaster to become more resilient to the impacts of hazards, to protect lives and property during a disaster, and to ensure communities can recover to a new economic and community stability after a disaster.
As a Battalion Fire Chief he has led emergency responders as an Incident Commander for the Town of Derry New Hampshire and participated in several committees to include assisting in the development and operations of the Southern New Hampshire Hazardous Materials Response Team as the Operations Chief.
Mr. Richardson served as the school safety and security supervisor for the New Hampshire Department of Homeland Security and Emergency Management overseeing staff assigned to provide on-site assessments of all public schools, lead emergency operations planning workshops and assist in the application of grant funding.
As an educator Mr. Richardson has provided Incident Command System training as well as Public Health Emergency Preparedness training, drills, and exercises for municipal officials including public safety, and elected and appointed officials.
Lindsay Richardson, MS
Administrator/Associate Planner
Lindsay has an extensive background in technology, planning, and administration. As a key member of the Leadership Team she is responsible for working directly with our clients to meet all of their administrative needs, such as scheduling meetings, creating and developing documents for the communities, as well as online surveys in hazard mitigation and emergency operations planning.
Additionally, Lindsay has experience facilitating collaboration with government and non-governmental stakeholders to establish and achieve common goals related to building capacity to mitigate risks, respond to all-hazard events, and to recover from disasters. She has been working in the field of Emergency Preparedness and Response in Carroll County, New Hampshire, where she coordinates planning and response operations, creates shelter and med surge plans, and facilitates preparedness drills and exercises.
Most recently, Lindsay completed a year-long training program through TEEX to receive certification as a Community Disaster Preparedness for Healthcare Specialist.